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Integrating WhatsApp Messaging with Zendesk
Hi, this is Charu from Classmethod. Today is the twelth day of Classmethod's Zendesk Advent Calendar.
Here are two important links for you to refer,
Class method Zendesk Advent Calendar 2023 article list | DevelopersIO
Class method Zendesk calendar | Advent Calendar 2023 - Qiita
Integrating WhatsApp with Zendesk can provide a seamless communication channel that aligns with your customers' preferred messaging app. In this blog, I will give an overview on how to integrate Zendesk with WhatsApp.
Let's get started!
Conclusion:
By following this hands-on guide, you can set up and optimize WhatsApp messaging within Zendesk, creating an efficient, personalised, and compliant communication channel. As you refine your WhatsApp messaging strategy, continue to explore Zendesk’s features to elevate your customer service to new heights.
Thank you for reading!
Happy Learning:)